Rānui Generation

Privacy Policy

How we protect and manage your personal information

Ranui Generation Limited Privacy Policy

1. Introduction to this privacy policy

Ranui Generation Limited (referred to as "our", "us" or "we") is the owner and publisher of this website.

This privacy policy sets out how we manage the personal information of our clients, potential clients and others who have provided us with their personal information (referred to as "you", "your" or "yours"), including how we collect, use, hold, disclose, store and otherwise process your personal information.

By providing your personal information to us, you acknowledge that you have been provided with the information set out in this privacy policy and that we will handle your personal information in accordance with it.

If we are unable to collect, use, hold, disclose and otherwise process your personal information in the manner authorised by this privacy policy then we may not be able to provide you with the full benefit of our products, services, or offers.

2. What we collect

We have described below examples of the types of personal information that may be collected:

  • Your name and contact details, including your address, email address, phone number, and mobile number.

  • Your personal details such as nationality, country of residence and whether or not you are a wholesale investor, for purposes that relate to our products and services.

  • Information relating to the device you use to access our website such as IP address, and the way you use or navigate any of our websites.

  • Other personal information that we are permitted or required by law to obtain, as well as any other information that you choose to provide us.

3. How we collect your personal information

We collect personal information from or about you in a variety of ways. We will try to collect personal information directly from you, either in person, phone, by email, or through our digital and online channels.

However, we may also collect your personal information from other third parties, including persons authorized by you, our related entities, service providers, contractors, and agents.

4. Purpose for collection

We only collect personal information that we consider necessary for the effective functioning or activities of our business, and we only hold, use and disclose it for the purposes for which it was originally collected and for related purposes which you would reasonably expect, unless required or authorised by or under law.

Some of the specific purposes for which we collect, hold, use and disclose personal information include to:

  • Provide you with investment opportunities and research.

  • Facilitate your investments to enable us to correspond with you.

  • Study ways we can improve our products and services to our customers and potential customers.

  • To discharge our legal responsibilities including verifying your identity pursuant to any customer due diligence requirements and anti-money laundering legislation.

  • Facilitate any fraud detection and security measures to protect our rights and interests and those of our customers, potential customers and other stakeholders.

  • To market our products and services that we believe may be of interest to you.

  • To assess and process employment applications, or to facilitate your employment.

  • And for other purposes reasonably necessary to carry out our disclosed business activities.

You can opt out of receiving marketing materials at any time by clicking the unsubscribe button at the bottom of an email or contacting us at the contact details below and letting us know you'd like to opt out.

5. Who has access to your personal information?

We respect the privacy of your personal information and will take all reasonable steps to keep it confidential.

However, we may disclose your personal information if required for the purposes described in this privacy policy.

This may include disclosure to the following persons:

  • Our employees, directors, officers, contractors, agents, and third party service providers (for example, data hosting services providers, IT service providers, data analytics service providers, and IT suppliers);

  • Our related or affiliated companies and their respective employees, directors, officers, contractors, service providers and agents (and our related or affiliated companies may disclose the personal information directly to their contractors, service providers and agents);

  • Our accountants, insurers, lawyers, auditors, fund administrators, third party accounting firm and other professional advisors in order for us to obtain their advice;

  • Any other third parties to whom you authorise us to disclose your personal information (e.g. third parties with whom we have directly or indirectly arranged services for your benefit);

  • Any other third parties that require the information for law enforcement, formal dispute resolution, or to prevent a serious threat to public safety;

  • And as otherwise permitted or required by or under any applicable law.

If we sell a part of or the whole of our business, our records of personal information will be transferred to the new business owner or any of its related or affiliated companies (as the case may be).

Any recipients of your personal information shall only be entitled to use your personal information as required for the purposes for which it was provided to them, which shall be consistent with the purposes described in this privacy policy.

6. Transfers of personal information outside New Zealand

Some of the third parties to whom we disclose personal information may be located outside New Zealand.

In addition, our website and systems and those of our group companies may also be based on servers located outside of New Zealand.

Where we disclose personal information to overseas recipients, we will take reasonable steps to ensure that the recipient protects the information in a way that, overall, provides comparable safeguards to those in New Zealand, or that a permitted exception under the Privacy Act 2020 applies.

This may include contractual clauses, assessments of overseas privacy laws, or reliance on a permitted exception under the Privacy Act 2020.

7. Storage and security of personal information

Any personal information that falls within the scope of this privacy policy is collected and held by us or trusted third parties we may engage to store information on our behalf.

We will take reasonable steps to protect your personal information from misuse, interference, corruption, loss or unauthorised access, modification or disclosure, including through physical, electronic and procedural safeguards.

In the event of a privacy breach that poses a risk of serious harm, we are required by law to notify the Office of the Privacy Commissioner and the affected individuals. We will do this as soon as practicable after becoming aware of the breach.

8. Period of Retention of your personal information

We will only keep your personal information for as long as it is required for the purposes for which it was collected, taking into consideration our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements.

Once your personal information is no longer required for the purposes for which it was collected, we will take reasonable steps to delete or anonymise it in accordance with applicable laws and regulations.

9. Changes to our privacy policy

We may amend this privacy policy from time to time by posting an updated privacy policy here on this website.

We will collect, use, hold and disclose your personal information in accordance with our most recently updated version of the privacy policy. We recommend that you regularly review our privacy policy when you visit this website.

10. Cookies

A "cookie" is a small data element that a website transfers to your computer for record keeping and experience customisation purposes. Our website uses cookies to record your preferences and enable us to optimise the design of our website.

Cookies may collect information such as IP address, device identifiers and browsing behaviour, which may constitute personal information where it can identify an individual.

You can turn off cookies at any time without affecting your ability to use this website.

11. Privacy Act

Any reference in this privacy policy to the Privacy Act is a reference to the Privacy Act 2020 including any amendments, re-enactments or replacements of that Act.

Nothing in this privacy policy affects your rights under the Privacy Act. Further information about the Act and how it protects the personal information of individuals in New Zealand is available from the Privacy Commissioner website at www.privacy.org.nz .

12. You can access and correct personal information

You may obtain confirmation from us as to whether or not we hold personal information about you.

You may also request a copy of the personal information and/or request that corrections or changes are made to it.

You can make such requests in relation to your personal information by contacting our Privacy Officer using the details set out below. Please quote your name and address and, if possible, provide brief details of what information you want a copy of (this helps us to more readily locate your information).

We will provide you with access to your personal information unless we are required or authorised to refuse such access by law.

In some cases, there may be a charge associated with retrieving and providing a copy of your personal information to you.

If so, we will advise you of this prior to sending your information.

All such enquiries should be directed to:

Privacy Officer

Ranui Generation Limited

Address:

Email: legal@ranuigen.co.nz

13. Privacy queries or complaints

If you have any questions or complaints about the handling of your personal information, please contact our Privacy Officer in the first instance using the contact details set out above and we will do our best to assist.

We will respond to any complaints regarding the handling of your personal information within 20 working days.

If we are unable to resolve your complaint, you may escalate it to the Privacy Commissioner.

If you are still not satisfied, you can make a complaint to the Privacy Commissioner. Further details on how to do this are available on the Privacy Commissioner website at www.privacy.org.nz .

14. Links to other websites

Our website may contain links to other sites or plugins that are owned or operated by third parties and which are therefore not under our control, including the websites of our third party service providers.

We take no responsibility for linked websites or plugins and provide them solely for your information and convenience. Your disclosure of personal information to or in connection with third party websites and plugins is at your own risk.

We encourage you to be aware when you are using third party websites or plugins and to read the privacy policy of each and every website and plugin that you visit or use.